Q1: I have a Heritage grill, model-730 aluminuim, 1450watts. I need the control thrmostat P-500, connector/cable assymbely. Please let me know the price and how to order or if you have your agent in the San jose or Milpitas California area? Thank you and best regards baios thomas

A: The replacement part for the grill probe can be found on the link I have supplied below. It is currently in stock and ready to ship. http://www.pans.com/products/Bethany_Housewares_Replacement_Probe_Control_33370.html

Q2: where can I send a grill for repair and what do I need to send? thank you

A: If your grill needs more of a repair than just new legs or a new temperature control (which we carry), you will want to contact Bethany Housewares for repair. Bethany's customer service number is: 563-547-5873.

Q3: Is there a possibilitity to improve the heat distribution of this pan. say, make the resistor sprial from the center to the outside edges instead of circle. Do you have other power pans other than 1450W?

A: Bethany Housewares currently carries two models of the same grill on version is non-stick and the other is not. Regarding the revamping of the current models to a new coil formation, you would want to talk to Bethany Housewares directly, and they can be reached at: 563-547-5873.

Q4: I want to order the Heritage Grill, Silverstone, however I live in Europe and the voltage is different. Do you make the grill for European Voltage? Or can you suggest where I may find it in Europe? Thank you.

A: Unfortunately these grills are only produced in a 120 volt. If you decide to purchase the grill you will want to investigate acquiring a converter.

Q5: Hi, One of the legs broke on my lefse non stick grill. Do you sell parts??

A: Currently we supply replacement temperature control probes, but that is the only replacement part available to us. I would recommend that you try contacting Bethany Housewares directly. Their customer service number is: 563-547-5873.

Q6: Ineed a control modle#p_600 that is the number that is says on the bottom of the grill,which is a herritage non stick. Please let me know. Thank you!

A: Yes, we do carry the replacement control probe for the Bethany Housewares grills. For your convenience I have included the link to our site for the probe. http://www.pans.com/products/Bethany_Housewares_Replacement_Probe_Control_33370.html

Q7: Two of the legs on my Heritage Grill have broken off and I will need to replace them. Please let me know how I can do that.

A: We do have a replacement probe available for our Bethany Grills, but we are not able to offer replacement legs. I would recommend contacting Bethany Housewares customer service department directly. Bethany can be reached at: 563-547-5873.